What role can HR play in imroving organisational performance?

Human resource manager should have a proper business strategy and implement these strategies into action, so that the HR manager is able to form part of the business team and attain the organisation main objectives. Moreover, human resource manager should be able to link business strategy to HR policies and practices and should contribute in decision-making process.

A good human resource plan should:

• Develop Human Resource plans and strategies aligned to the organization’s strategic direction and business strategy.
• Provide tools and tactics to enhance execution of these strategies.
• Manage the interface between HRM processes and systems.
• Formulate and communicate HRM policies.
• Act as the conscience of employer with respect to people issues.
• Assess the long-term impact of short-term decisions on people.
• Manage people related issues accompanying mergers, alliances and acquisitions.
• Advise management on implications of change for employees.
• Co-ordinate & facilitate the change process.
• Facilitate changed relationships.
• Provide support structures for employees during change.
• Deliberate and proactive management of the changing environment and its implications for work and the organization.
  

A good human resource policy can make to improve organisational performance. Appropriate human resource manager should know how to motivate staff members and promote positive attitude in the workplace so that the staffs get higher incentive to work harder. This is done by appraising person with the required performance or who has exceeded the expected performance. However, this will lead to greater efficiency and profitability in the organization.

Human resource management should provide retraining from time to time to reinforce staffs understanding of the work function. In addition, human resource management must give advice to employees, guide them, and give them support in order to avoid discrimination and harassment in the working environment.

Code of conduct should be well addressed to all employees at workplace. Also, managers should use the disciplinary process in order to improve performance of employees and enforce appropriate behavior to ensure a productive and safe workplace. This will help to eliminate inappropriate behavior and will also create a “win-win” situation for managers and subordinates.

Managers should provide personal assistance to employees if requested. Human resource should review properly the performance of all employees. Managers must be in a position to assist with substandard performance.

Counseling should be given to employees whose performance level is deteriorating. Managers need to develop their counseling skills to be able to come with the right solutions. If it is an organizational problem, this should be fixed immediately and if it is a personal problem, the employee must be referred to an expert.

Human resource manager have to provide employees with responsibilities so that they can make full use of their skills and abilities. Nevertheless, human resource management should cover all these aspects to improve organisation performance, otherwise this may lead to reduce motivation, alienation and labour unrest.